ckfySummary: We collect what we need to run your IELTS practice: your Google name, email and photo, the username you choose, and your answers, essays, spoken answers and results. Other learners see your public profile, but never your voice recordings, and your answers only if you choose to share them. Speaking Room video goes directly between browsers and is not recorded. We do not sell your data, show advertising or use tracking cookies. You can delete your account and all its data yourself at any time.
1. Who we are
This Privacy Policy explains how Mockfy ("we", "us") collects, uses, shares and protects personal information when you use the Mockfy website, apps and services (the "Service"). Mockfy is responsible for (the "controller" of) the personal information described here. Read it together with our Terms of Service and Cookie Policy.
2. Information we collect
2.1 From your Google account
When you sign in with Google, Google shares with us your name, email address, profile photo and whether your email address is verified. We do not receive your Google password or access to your Gmail, Drive or contacts.
2.2 Information you give us
| Category | What it includes |
|---|---|
| Profile | The display name and username you choose, and your acceptance of these documents with the time you accepted |
| Test answers | Your answers, flagged questions, text highlights and time spent, for every test you take |
| Writing | The essays you write in Writing tasks |
| Speaking tests | Audio recordings of your spoken answers, their text transcripts, and measurements such as their length and pauses |
| Speaking Room | Who you call or are called by, the topic, session times, the transcripts of your own answers and your estimated band |
| Daily English | Your answers and the stages and stars you complete |
| Friends | Friend requests you send, accept, decline or cancel, and your list of friends |
| Feedback | Messages you send through Send feedback, with the page you were on and your browser's description of itself (the "user agent") |
2.3 Information created as you use the Service
- Results and progress: bands and scores, estimated levels, points history, streaks, leaderboard ranks and recommendations based on the questions you found difficult.
- Activity days: the dates on which you practised, used for streaks and your activity grid.
- Technical information: like any website, our hosting provider receives your IP address and basic request details when your browser connects, which are used to deliver pages and protect the Service.
2.4 Information we do not collect
We do not use advertising, tracking pixels or third-party analytics, and we do not build profiles of you for marketing. We do not ask for your exact location, payment details, identity documents or contacts.
3. How we use your information
| Purpose | Information used | Legal basis |
|---|---|---|
| Create and secure your account, keep you signed in | Google profile, username, session cookie | Necessary to provide the Service |
| Run tests, mark answers, estimate bands, show results and reviews | Answers, essays, recordings, transcripts | Necessary to provide the Service |
| Turn spoken answers into text | Recordings of your answers | Necessary to provide the Service |
| Recommend tests and show your level and progress | Results, levels, activity | Necessary to provide the Service |
| Points, streaks, leaderboard, profiles and friends | Public profile information, points, friends | Necessary to provide features you choose to use |
| Speaking Room calls | Usernames, call details, answer transcripts | Necessary to provide the feature |
| Answer your feedback and fix problems | Feedback message, page, user agent | Legitimate interest in a working service |
| Improve test quality, for example find unclear questions | Answers in aggregated form | Legitimate interest in accurate tests |
| Prevent cheating and abuse, enforce our Terms | Account and activity information | Legitimate interest in a fair, safe service |
| Comply with the law | As required | Legal obligation |
We do not use your information for automated decisions that have legal or similarly significant effects on you. Estimated bands are produced automatically, but they are practice guides only (see section 4.2 of the Terms).
4. What other learners can see
When you are signed in, other signed-in learners can see:
- your name, username and Google profile photo;
- your level, best band in each section and best full mock band;
- your points, leaderboard ranks, current and best streak, and Daily English progress;
- your recently finished tests with their bands (titles and bands only, unless you share your results);
- your activity grid, unless you hide it in Settings → Privacy;
- how many friends you have and who they are;
- in a Speaking Room session, your partner sees your estimated band for that session, and sees and hears you during the call.
Sharing your test results
In Settings, Who can open my test results can be Only me (the default), Friends or Everyone. Those you allow can open your finished tests from your profile and review your answers and marks, your essays with their estimated scores and the transcripts of your Speaking answers. You can change this at any time; it applies straight away.
Important: Whatever you choose, other learners can never hear your voice recordings or see your feedback messages, your email address or tests you have not finished.
5. Microphone, camera and speech-to-text
5.1 Speaking tests
Speaking tests use your microphone only after your browser asks for, and you give, permission. Each spoken answer is recorded and uploaded to Mockfy so that you can listen to it on your results page. To turn your speech into text, Mockfy sends the recording to our speech-to-text provider (see Subprocessors), which returns the text; the provider deletes the job once the text has been returned. Your browser's own speech recognition may also be used where it is available.
5.2 Speaking Room
- Camera and microphone are used only after you give permission, and only during a session.
- Video and audio travel directly between your browser and your partner's browser (peer-to-peer, using WebRTC). They do not get stored on Mockfy's servers, and we do not record calls. When a direct route is not possible, the encrypted call may be relayed through a TURN server, which passes it on without being able to read or store it.
- To set up the connection, browsers exchange technical details, including IP addresses, through our server and public STUN servers. Your partner's browser may learn your IP address, as with any direct video call.
- When you are answering, your own answer is recorded in your browser and sent to Mockfy to be turned into text, as in 5.1. The text is kept so that we can estimate your band and show you your answers; the recording is not kept. Your partner sees your band but not your transcript.
6. Cookies
We use only the cookies and browser storage needed to run Mockfy and remember your choices. See the Cookie Policy for the full list. We do not use advertising or analytics cookies.
7. How we share information
We do not sell or rent your personal information, and we do not share it with advertisers. We share it only:
- With other learners, as described in section 4.
- With service providers who help us run Mockfy and process data only on our instructions. They are listed in Subprocessors.
- With Mockfy administrators, a small number of team members who can view account details, results and feedback to support learners, check test quality and enforce our Terms. Every administrative action is recorded in an internal audit log.
- For legal reasons, if we must do so to comply with the law or a valid request from authorities, or to protect the rights, property or safety of learners, Mockfy or others.
- If Mockfy changes ownership, as part of a reorganisation, merger or sale. This Privacy Policy will continue to apply, and we will tell you before your information becomes subject to a different policy.
8. Where your information is stored
Your information is stored and processed by our cloud providers on servers that may be outside your country, including outside the Republic of Uzbekistan. Where this happens, we take steps to make sure your information remains protected in line with this Privacy Policy and applicable law.
9. How long we keep information
| Information | How long |
|---|---|
| Account, results, answers, essays, recordings and transcripts | As long as your account exists. When you delete your account they are removed from our database straight away |
| Speaking Room recordings of answers | Not kept; deleted once turned into text |
| Speech-to-text jobs at our provider | Deleted once the text has been returned |
| Speaking Room connection details | Deleted once delivered |
| Feedback messages | Until the issue is resolved and for up to two years afterwards |
| Blocked accounts | The minimum needed to prevent the same person from returning in breach of our Terms |
| Backups | Deleted data may remain in encrypted backups for a limited period until they are overwritten |
10. Security
We protect your information with measures appropriate to its sensitivity. See Security for details. No online service is completely secure, so please keep your Google account protected, for example with two-step verification, and tell us immediately if you notice anything suspicious.
11. Your rights and choices
Depending on the law that applies to you, you have the right to:
- access the personal information we hold about you and receive a copy;
- correct information that is inaccurate;
- delete your account and personal information (you can do this yourself in Settings → Account → Delete account);
- export your information in a commonly used format;
- object to or ask us to restrict certain uses of your information;
- withdraw consent where we rely on it, for example by turning off microphone or camera permission in your browser.
To make a request, use Send feedback in the app or email joraboyevismoiljon649uchinchi@gmail.com, from the email address linked to your account. We may need to confirm that the request comes from you, and we will reply within 30 days. If you are not satisfied with our response, you may contact the data protection authority in your country.
12. Children
Mockfy is not intended for children under 13, and we do not knowingly collect personal information from them. Learners aged 13 to 17 should use Mockfy with the permission of a parent or guardian. If you believe a child under 13 has created an account, please contact us and we will delete it.
13. Changes to this policy
We will update this Privacy Policy when our practices change, for example when we add new features. We will change the "Last updated" date above and, for significant changes, notify you in the app before they take effect.
14. Contact us
For questions or requests about your personal information, use Send feedback in the app or email joraboyevismoiljon649uchinchi@gmail.com.